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The growth layer

Review management and lead follow-up for New Hampshire businesses

Review management, visitor identification, lead intelligence and follow-up workflows, so more good reviews come in, fewer leads slip away, and you can see who is calling.

What is included

What Reputation & Leads covers

Review management, faster follow-up, and a clear read on who is calling.

  • Review management

    A simple, consistent way to ask customers for a review after the job, and to reply to the reviews that come in, good and bad.

  • Follow-up workflows

    Faster follow-up on calls, forms and quote requests, so a lead hears back while they are still deciding.

  • Lead intelligence

    A clear read on where your calls and form requests come from, so you know which marketing is producing work.

  • Visitor identification

    More insight into who is visiting your site, set up with privacy rules and your industry in mind, so a promising visit does not simply disappear.

Is it the right next step?

When Reputation & Leads is usually where to start

If any of these sound familiar, it is worth a call. If something else would serve your business better, we will say so.

  • You do good work but have few reviews to show for it.

  • Leads come in while you are on a job and go cold before you call back.

  • You cannot tell which of your marketing is producing calls.

  • A bad review sits unanswered near the top of your profile.

How it works

How it runs

  1. Make asking for reviews routine

    A short, polite request at the right moment after the job, so reviews keep coming without you having to remember.

  2. Answer leads faster

    Follow-up is set up around how your business already works, so nobody waits until the end of the day to hear back.

  3. Show you where work comes from

    Calls and requests are tied back to their source, so decisions about marketing are based on what actually brings in jobs.

Every review comes from a real customer

Fake, bought and incentivized reviews break Google’s review policies, and fake reviews can break federal law too. So we do not write, buy or post reviews for you.

Questions

Common questions about Reputation & Leads

Do you write reviews for us?

No. Every review has to come from a real customer. We make it easy and routine to ask for them, and help you reply well to the ones that come in.

What does lead follow-up actually look like?

It depends on how your business runs. It might be an automatic text when you miss a call, a confirmation after a quote request, or a reminder for you to call someone back. It is set up around how you already work.

What is visitor identification?

Tools that show more about who is visiting your website, so a promising visit does not just vanish. It is set up with privacy rules and your industry in mind, and we tell you plainly what it can and cannot show.

More answers in the FAQ

Related services

All services
Works alongside

Local SEO

A Google Business Profile that pulls calls from the areas you already drive to.

AI & Automation

Website chat, forms and simple automations that answer people after hours.

Paid Growth

Google Ads aimed at the jobs you want. Media spend is billed separately.

Next step

Book a call about your website

Talk to the person who would build it.

A short call, no pitch deck. You tell us what you have now, what is getting in the way, and the work you want more of. If a new site is not the thing your business needs this year, we will say so on the call.

If we are not the right fit, we will tell you that too.

nate@thegranitepeaks.com

Not ready to talk yet? The common questions cover how projects are priced, how ad spend is handled, how long a build takes and what happens after launch.